SHIPPING & RETURNS
Delivery:
- Any times quotes for delivery are estimates only and the Seller shall not be liable for failure to deliver within the time quotes.
- Mediqvision will endeavor to deliver the Goods to the Customer within 5 working days of placing the order, where possible. However, Goods are subject to availability and delays may occasionally occur which are beyond the Sellers' control. The Seller is not liable for any other losses, costs, damages or charges that the Customer may incur in the event of the Seller's delay in delivery or failure to deliver the Goods.
- On delivery, the Customer will be required to sign validly for delivery of the Goods, after which the Goods will become the sole responsibility of the Customer.
- Mediqvision covers packaging and transport costs for all orders over EUR 190.For orders with an goods value below €190, excluding VAT, only postage or a nominal fee of €6.00 will be charged for every package up to 10kg . There is always a postage fee for printing stationery. For delivery of large items, please note that additional delivery charges may apply.
- Mediqvision is not responsible for damage or loss of goods during transport.
- In the event of non-delivery the customer must inform Mediqvision within 3 days of the invoice date or advice of dispatch, otherwise no claim will be considered alter this time.
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Cancelations & Returns:
- Products are not provided on a sale or return basis. If for any reason you are not satisfied with your purchase, our Returns Policy will apply.
- To inform us that you wish to return a product, please contact us at info@mediqvision.ie
- Each product must be returned to us within 14 days of delivery.
- Products must be returned in their original condition, including outer packaging, unused and in perfect, salable condition.
- Any product which, for hygiene purposes, cannot be returned, please contact us at info@mediqvision.ie for a list of these examples of a list of these items.
- The product must be returned at your own expense to the return address provided on the shipment. You are responsible for ensuring that the product reaches us safely, so we strongly recommend that you return the product by registered post. We are not responsible for any loss or damage to products returned to us. We can arrange collection for you, however we will deduct our costs from the refund due.
- Some products cannot be returned. These include:
- Any special-order products or products delivered directly from the manufacturer (including furniture and equipment, etc.)
- Any product with a security seal that you have opened or unsealed.
- You will need to present the product together with your delivery paperwork as proof of purchase .
- Delivery charges paid by you will not be refunded. Products which are given free, as part of an offer, cannot be exchanged or refunded.
- We reserve the right to charge a restocking fee of 20% of the refund which will be deducted from your refund.
- We refund you on the same credit card or debit card used by you to pay for the products. Processing a refund can take up to 21 days from receipt of the returned product.
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Governing Law:
- This Agreement shall be governed by and construed in all respects in accordance with the laws of the Republic of Ireland
Contact us
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